Terms & Conditions

B2B eCommerce World Asia Pacific is operated by the B2B Ecommerce Association Pty Ltd (B2BEA).

Payment Details

Registration for B2B Ecommerce World
  1. Your registration is not finalised until payment is received and a receipt is issued. Payment details are outlined below.
  2. Upon registration, a confirmation email will be sent to the email address provided.
  3. Important: No physical tickets will be issued for the event. Once payment is completed, your name will be added to the
  4. registration desk list for check-in.
  5. Payment can be made via credit card through the designated ticketing portal.
  6. Payment Deadlines: Payment must be received by the advertised pricing cut-off date to secure the respective ticket price.
  7. Payment processing and ticketing are managed by Verosafe Pty Ltd (ABN: 90128124765).
 
Booking Conditions

By registering for B2B Ecommerce World, you agree to the following:

  1. Tickets include conference access but do not cover travel, accommodation, internet, or parking.
  2. Travel arrangements must be made independently. Visit our website for travel resources.
  3. If you are unable to attend, you may transfer your ticket to another individual.
  4. Substitutions are allowed at no extra charge:
  5. Special meal requests will be accommodated where possible. Additional costs for specific requests (if applicable) will be passed on to delegates.
  6. Event schedules and speakers are subject to change without prior notice.
  7. By registering, you consent to the use of your company logo for event promotions unless otherwise requested in writing.
  8. The event may be postponed, with tickets carried over to the rescheduled date, or cancelled, in which case a full refund will be issued.
  9. Photographs and videos may be taken during the event and used for promotional purposes unless you opt out in writing.
  10. Recording or broadcasting event content without prior written approval is prohibited.
  11. The organiser reserves the right to refuse registration or entry. In such cases, a full refund will be provided.
  12. By attending, you agree to share your contact information with exhibitors/sponsors who scan your badge. Badge scanning is optional and can be declined.
 
Ticket Cancellation & Refund Policy:
  • 90+ days before the event: 75% refund.
  • 60–89 days before the event: 50% refund.
  • 30–59 days before the event: 25% refund.
  • Less than 30 days before the event: No refund.

Exhibitor and Sponsorship Terms and Conditions

Contractual Agreement:
  • The signed contract supersedes prior agreements and is amended only in writing.
  • Payment of fees confirms acceptance of these terms.
Event Changes:
  • The organiser may alter event details, including dates, duration, or venue, within the same city.
Obligations:
  • Exhibitors and sponsors must comply with directions, health and safety regulations, and ensure their actions do not disrupt the event.
Payments:
  • Up to 20% of the contract value is non-refundable. Additional cancellation fees apply as per the contract.
Cancellations:
  • Substitution at no cost is permitted up to 30 days prior to the event.
  • Cancellation fees apply based on the proximity to the event and future contracted obligations.
Liability and Risk:
  • The organiser is not responsible for injuries, damages, or losses incurred by participants. Exhibitors must report any incidents and ensure compliance with event safety guidelines.
Advertising Terms and Conditions
  • Material submission deadlines must be met. Delayed submissions may result in cancellation and applicable fees.
  • Advertisers warrant that submitted materials comply with laws and third-party rights.
Sponsorship Terms and Conditions
  • Sponsorship fees must be paid upon signing.
  • Sponsors grant the organiser the right to use provided logos and trademarks for promotional purposes related to the sponsored activity.

 

General Terms

Force Majeure:
  • The organiser is not liable for cancellations or delays caused by unforeseen events such as natural disasters, pandemics, or other circumstances beyond control.

Privacy Policy:

  • Personal information may be used for event-related purposes. Contact the organiser if you wish to opt out.
Jurisdiction:

These terms are governed by English law and courts.

Badge Scanning:
  • By attending, you consent to your contact details being shared with exhibitors/sponsors who scan your badge. You may decline to have your badge scanned.

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